Durham, NC warehouse, repositioned for your success

When they realized there was a significate hole in the East Coast they knew action needed to be taken. Freudenberg-NOK currently had facilities in Shakopee, Minnesota, and Houston Texas, that delivered quick turnaround times and high levels of support to their local customers but knew they could do better to serve the rapidly growing Carolinas and East Coast.

Freudenberg-NOK opened a 19,502-square-foot warehouse in 2020, which you may recall is right in time for the Covid-19 pandemic, global supply chain shortages, and rapid inflation. Shortly after all of this, the United States was fully integrated into the global Freudenberg network with a legal merger and SAP integration. With so many external influences it took much longer than expected to get Durham ready to best serve their customer's needs.

Durham Is Well-Positioned for the Future

With the climate greatly improving Durham is now positioned to provide the outstanding service that Freudenberg-NOK’s customers expect. Their team has made a concerted effort to reposition much higher levels of inventory, and regularly add new SKUs to Durham. With the increased availability they have reduced shipping times to customers along the East Coast and even allow for will-call pickup for local North Carolina customers. Thanks to these efforts Freudenberg-NOK is positioning the products that are relevant to your customers nearby in Durham allowing for a more efficient operation and improved customer experience.

"Our partnerships are a fundamental factor in our success at Freudenberg Sealing Technologies. We knew that improving our Durham, North Carolina facility to include expanded inventory and SKUs would dramatically enhance their experience with us. Thanks to this ongoing initiative, we have established an improved experience and reduced shipping times by 1-4 days, depending on the destination of the products." – David Sugrue, Director of Field Sales US & Canada Freudenberg-NOK Sealing Technologies