Freudenberg Expands Engineering Services

Nicholas O’Connor, Product Engineering Manager at Freudenberg Sealing Technologies’ Engineering Service Center in Ashland, N.H., is responsible for state-of-the-art product validation and analysis using a variety of sophisticated test rigs and equipment.

With radial shaft seals in use in seemingly unlimited industrial applications – from tiny seals for use in micro actuators to massive designs for ship engines – Freudenberg’s engineering service centers are a one-stop-shop for often complex and expensive sealing system testing and validation efforts. The company’s decision to take an Ashland center from concept to reality was prompted by a rapid growth in North American customer requests for sophisticated validation and performance analysis.

“While Freudenberg Sealing Technologies has long offered testing as an option to our customers, establishing a separate, dedicated engineering service unit takes product testing capabilities to a new level of sophistication and access,” said Marcel Santos, Global Director of Business Development Engineering Services. “We can run 24 hours a day and have already developed and invested in the newest testing equipment available. Now, with engineering centers in both North America and Europe, we can handle customer service requests from any region.”

With access to such diverse and individualized testing through Freudenberg, many customers are deferring or even cancelling the purchase and operation of their own test rigs, Santos noted. In addition, customers using large or difficult-to-install seal applications have found it easier, faster and less costly to request that Freudenberg manage their product testing. For example, the Ashland center recently completed performance and durability testing on engine seals that are used on 15-ton marine engines.

“We are able to run the tailored tests that our customers need, when they need them, providing fast results and offering guidance on the right solutions,” said Dr. Matthias Adler, Head of Global Material Development & Global Engineering Services for Oil Seals Industry. “And as the largest oil seal distributor in the world, Freudenberg Sealing Technologies has access to plenty of product and application data points that can be referenced during testing to offer a deep analysis of product capabilities for our customers.”